Privacy Policy

Last Updated: March 27, 2026

At Frost Warden, we value the trust you place in us when sharing your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit frostwarden.shop, make a purchase, or communicate with our support team.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We only collect information that is necessary to process your orders and provide a functional shopping experience.

Personal Details: Name, email address, phone number, and shipping/billing addresses.
Order History: Details of products you have viewed, searched for, or purchased.
Payment Information: All payments are processed through secure, third-party gateways (like PayPal or Stripe). Frost Warden does not store your full credit card numbers on our servers.
Technical Data: IP address, browser type, and device information used to access our site. This helps us maintain site security and improve performance.

2. How We Use Your Information

Your data is used strictly for operational purposes, including:

Fulfilling Orders: Processing payments, organizing shipping, and sending order updates.
Customer Support: Responding to your inquiries via email or live chat.
Site Security: Monitoring for potential fraud or unauthorized activity.
Legal Compliance: Meeting tax, accounting, or other regulatory requirements.

3. Cookies and Tracking Technologies

We use “cookies” to enhance your browsing experience. Cookies allow our website to remember your cart items and recognize you on return visits. You can choose to disable cookies through your browser settings, though some features of the store may not function correctly as a result.

4. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. We only share limited data with essential service providers who help us run our business:

Payment Processors: To securely authorize your transactions.
Shipping Partners: To ensure your package reaches the correct address.
Analytics Providers: To help us understand how customers interact with our store.

5. Your Rights and Choices

Depending on your location (including residents of California under the CCPA and European residents under GDPR), you may have the right to:

Request a copy of the personal data we hold about you.
Request that we correct or delete your personal information.
Opt-out of any marketing communications at any time.

To exercise these rights, please contact us at support@frostwarden.shop.

6. Data Security

We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. While no method of online storage is 100% secure, we follow all generally accepted standards to safeguard your information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with data, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last Updated” date at the top of this page will indicate when the latest changes were made.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Business Name: Frost Warden
Business Mail: support@frostwarden.shop
Business Hours: 9:00 AM – 5:00 PM (UTC -4) (Monday to Friday)
Business Address: 731 Central Ave, Johnston, RI 02919, United States