Last Updated: February 1, 2026
At Frost Warden, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, or contact us.
By using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect only the information necessary to operate our store and provide services to you. This may include:
Personal & Contact Information
- Full name
- Email address
- Phone number
- Billing and shipping address
Order & Transaction Information
- Products viewed, added to cart, purchased, returned, or exchanged
- Order numbers and transaction details
Payment Information
- Payment details are processed securely by trusted payment providers
- We do not store full payment card numbers on our servers
Account & Communication Information
- Account login details (if applicable)
- Messages sent to us via email, live chat, or support forms
Device & Usage Data
- IP address
- Browser type
- Pages visited and interaction with the website
This information helps us improve site functionality and maintain security.
How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process payments, fulfill orders, and arrange shipping
- Customer Support: To respond to inquiries and resolve issues
- Service Improvement: To improve our website, products, and user experience
- Marketing (Optional): To send updates or promotions only if you have opted in
- Security & Fraud Prevention: To protect our store and customers
- Legal Compliance: To meet legal and regulatory obligations
Sharing of Information
We do not sell your personal data. We may share limited information only when necessary, including:
- Payment processors to complete transactions
- Shipping carriers to deliver your order
- Service providers who help operate our website and store
- Legal authorities when required by law or to protect our rights
All third parties are required to handle your information responsibly.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their individual privacy policies before providing personal information.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us so we can remove it.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails at any time
To make a request, please contact us using the details below.
Data Security
We take reasonable steps to protect your personal information using industry-standard security measures. While no system is completely secure, we work to safeguard your data at all times.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Business Name: Frost Warden
Business Number: +1 (401) 303-6357
Business Mail: support@frostwarden.shop
Business Hours: 9:00 AM – 5:00 PM (PST, UTC −8) (Monday to Friday)
Business Address: 1000 NW Wall St Ste 140, Bend, OR 97703, United States