Last Updated: February 1, 2026
At Frost Warden, we aim to provide a smooth and reliable delivery experience. Please review the information below to understand how shipping works for orders placed on our website.
By placing an order, you agree to the shipping terms outlined on this page.
Shipping Coverage
We currently ship within the United States only.
International shipping is not available at this time.
Please ensure that your shipping address and contact details are accurate when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete information.
Shipping Rates
- Flat shipping rate: $15 USD on all U.S. orders
- Shipping charges are clearly displayed at checkout before payment
Order Processing & Delivery Time
Order Cutoff Time
- 5:00 PM (PST – Pacific Standard Time, UTC −8)
Processing Time
- 1–2 business days (Monday to Friday)
Estimated Shipping Time
- 4–6 business days (Monday to Friday)
Estimated Total Delivery Time
- 5–8 business days (Monday to Friday)
Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, weather conditions, holidays, or high order volumes.
Shipping Methods
Orders are shipped using reliable third-party carriers to ensure safe and timely delivery.
Expedited shipping options may be available upon request and may involve additional charges. All available options are communicated before shipment.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
You can use this tracking information to follow your shipment through the carrier’s website.
Delays & Unexpected Circumstances
While we work to meet all delivery estimates, delays may occur due to:
- Weather or natural events
- Carrier or transportation disruptions
- Public holidays or peak shopping periods
- Address verification or security checks
We appreciate your patience in such cases.
Address Changes
If you need to update your shipping address, please contact us within 24 hours of placing your order.
Once an order has been processed or shipped, address changes are no longer possible.
Damaged Packages
If your package arrives damaged, please contact us immediately at support@frostwarden.shop with:
- Your order number
- Clear photos of the package and item
We will assist you promptly to resolve the issue.
Order Cancellation
Orders may be canceled within 24 hours of placement, provided they have not yet been shipped.
If the order has already been dispatched, please refer to our Returns & Refund Policy.
Incorrect Address or Failed Delivery
If a shipment is returned due to an incorrect address, phone number, or email provided by the customer, the cost of reshipping may be the customer’s responsibility.
Contact Information
If you have any questions regarding shipping, please contact us:
Business Name: Frost Warden
Business Number: +1 (401) 303-6357
Business Mail: support@frostwarden.shop
Business Hours: 9:00 AM – 5:00 PM (PST, UTC −8) (Monday to Friday)
Business Address: 1000 NW Wall St Ste 140, Bend, OR 97703, United States